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Terms & Conditions

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Terms and Conditions
Effective Date: 1st January, 2025

Welcome to The Studio Touch (“we”, “us”, or “our”). By accessing or using our website and services, including fashion alterations, custom design, and styling services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

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1. Services

We offer the following professional fashion services:

  • Alterations – Tailoring and adjustment of garments.

  • Design – Custom-made fashion pieces and bespoke clothing.

  • Styling – Personal styling and wardrobe consultation.

All services are provided by appointment and/or online order only. Final outcomes may vary depending on fabric, design complexity, and client input.

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2. Booking and Payment

  • Full or partial payment may be required to secure bookings or custom orders.

  • Payments can be made via [accepted payment methods].

  • For custom design work, a non-refundable deposit is required before work begins.

  • Cancellations made less than 48 hours before the appointment may incur a fee.

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3. Fittings and Measurements

  • Clients are responsible for providing accurate measurements where in-person fittings are not possible.

  • We are not liable for alterations that result from incorrect measurements provided by the client.

  • Additional fittings may be required to ensure proper garment fit.

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4. Turnaround Time

Turnaround times vary depending on service type:

  • Alterations: [e.g., 3–7 working days]

  • Custom Design: [e.g., 2–6 weeks]

  • Rush orders may incur an additional fee and are subject to availability.

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5. Refunds and Exchanges

Due to the bespoke nature of our services:

  • No refunds are offered for completed custom design or alteration services.

  • Alterations can be revised within [e.g., 7 days] of collection, free of charge, if the fit is not as expected.

  • Refunds on styling services are not available once a consultation has taken place.

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6. Client Responsibilities

Clients agree to:

  • Arrive on time for fittings and appointments.

  • Communicate clearly and provide timely feedback during design or styling processes.

  • Provide clean garments for alteration.

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7. Intellectual Property

All original designs, sketches, and styling concepts are the intellectual property of [Your Business Name] and may not be reproduced or used without permission.

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8. Liability

We are not liable for:

  • Garments damaged due to pre-existing wear or poor material quality.

  • Loss or damage to personal items left in garments.

  • Delays due to events beyond our control (e.g., supply chain issues, force majeure).

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9. Privacy Policy

All personal information collected is handled in accordance with our [Privacy Policy]. We do not share your information with third parties without your consent.

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10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

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11. Contact

If you have questions about these Terms and Conditions, please contact us at:
Email: jackie.alteration@gmail.com
Phone: 07310237469
Business Name: The Studio Touch 

London- UK

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